Privacy & Cookies Policy

This Privacy Policy and Cookies Policy explains how MySiteQuick collects, uses, stores, and protects personal data when you visit mysitequick.co.uk, contact us, submit an enquiry, or use our services.

We are committed to handling personal data responsibly and in accordance with applicable UK data protection law.

By using this website, you acknowledge that you have read this policy.

For the purposes of this policy, MySiteQuick is the organisation responsible for deciding how your personal data is used.

In this policy, "we", "us" and "our" mean MySiteQuick, and "you" and "your" mean any visitor, customer, or user of our website or services.

We may collect and process the following types of personal data:

3.1 Information you provide directly

This may include:

• your name;
• your business name;
• your email address;
• your phone number;
• your WhatsApp number;
• your website details;
• your project details;
• any message you send to us through forms, email, WhatsApp, or other contact methods.

3.2 Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address;
• browser type and version;
• device type;
• operating system;
• referring website;
• pages visited;
• date and time of access;
• general usage behaviour on the website.

3.3 Payment information

Payments are processed through third-party payment providers such as Stripe. We do not store your full card details on our own systems.

We may receive limited payment-related information such as:

• payment status;
• billing email;
• customer ID;
• subscription status;
• transaction reference data.

We may collect personal data when:

• you visit our website;
• you fill in a contact form;
• you message us by email or WhatsApp;
• you book a call or request a quote;
• you purchase a service;
• you subscribe to a recurring service;
• you interact with cookies or tracking technologies on our website.

We may use your personal data for the following purposes:

• to respond to enquiries;
• to communicate with you about our services;
• to provide quotes, proposals, or contracts;
• to deliver website design and related services;
• to manage subscriptions and recurring billing;
• to provide customer support;
• to improve our website and services;
• to monitor website performance and security;
• to comply with legal and regulatory obligations;
• to maintain internal records;
• to protect our legal rights and prevent misuse.

Under UK data protection law, we rely on one or more of the following legal bases when processing personal data:

6.1 Contract

We may process your personal data where it is necessary to take steps before entering into a contract or to perform a contract with you.

6.2 Legitimate interests

We may process your personal data where it is reasonably necessary for our legitimate business interests, including:

• responding to business enquiries;
• improving our website and services;
• securing our systems;
• preventing fraud or abuse;
• maintaining customer relationships.

6.3 Legal obligation

We may process personal data where necessary to comply with legal obligations.

6.4 Consent

Where required, we rely on your consent, especially in relation to certain cookies or direct marketing communications.

You may withdraw consent at any time where consent is the lawful basis.

We may share personal data with trusted third parties where necessary to operate our business and provide services. These may include:

• payment processors, including Stripe;
• hosting providers;
• website and software service providers;
• CRM or automation platform providers;
• analytics providers;
• email and communications providers;
• legal, accounting, or professional advisers;
• government or regulatory authorities where required by law.

We do not sell your personal data to third parties.

Some of our third-party service providers may process data outside the United Kingdom. Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection law.

We keep personal data only for as long as reasonably necessary for the purposes set out in this policy, including:

• to respond to enquiries;
• to provide contracted services;
• to maintain business and financial records;
• to resolve disputes;
• to enforce agreements; and
• to comply with legal obligations.

Retention periods may vary depending on the nature of the data and the reason it was collected.

We take reasonable technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, platform, or transmission method can be guaranteed to be completely secure. You provide information at your own risk.

Depending on applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate personal data;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing;
• request transfer of your personal data where applicable;
• withdraw consent where processing is based on consent;
• lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, please contact us at contact@mysitequick.co.uk.

If we send marketing communications, we will do so in accordance with applicable law.

You can opt out of marketing emails at any time by using the unsubscribe option, where available, or by contacting us directly.

We may still send non-marketing communications where necessary for service delivery, billing, or account administration.

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

You should review their own privacy and cookies policies before providing personal data to them.

This website and our services are intended for business users and adults. We do not knowingly collect personal data from children.

If we become aware that personal data has been collected from a child without appropriate authorisation, we will take reasonable steps to delete it.

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, remember preferences, and provide information about how visitors use the site. Cookies may be set by us or by third-party services integrated into the website.

We may use cookies and similar technologies for the following purposes:

• to make the website function properly;
• to remember user preferences;
• to understand how visitors use the website;
• to measure performance and improve the website;
• to support security and fraud prevention;
• to help with communication, analytics, or embedded tools.

17.1 Strictly necessary cookies

These cookies are essential for the website to function properly. They may support:

• page navigation;
• form submission;
• security features;
• basic website functionality.

These cookies do not usually require consent where they are strictly necessary.

17.2 Analytics and performance cookies

These cookies help us understand how visitors use the website, such as:

• which pages are visited;
• how long users stay on the site;
• where traffic comes from;
• how users interact with the website.

These cookies help us improve the website and user experience.

17.3 Functionality cookies

These cookies may remember choices you make, such as:

• language preferences;
• saved settings;
• form-related convenience features.

17.4 Third-party cookies

Some cookies may be placed by third-party services integrated into our website, such as:

• analytics providers;
• embedded content providers;
• booking tools;
• payment providers;
• chat widgets;
• video or map services.

We do not control third-party cookies directly. Their use is governed by the relevant third party's own policies.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can accept, reject, or manage cookies through our cookie banner or your browser settings, where applicable.

You can control or delete cookies through your browser settings. Most browsers allow you to:

• see what cookies are stored;
• block cookies;
• delete existing cookies;
• control site-specific cookie permissions.

Please note that disabling some cookies may affect the functionality of the website.

Depending on how the website is configured, cookies may include cookies related to:

• website security;
• contact forms;
• analytics tools;
• booking tools;
• embedded maps or media;
• chat or messaging widgets;
• payment or checkout systems.

Because website tools and integrations may change over time, the exact cookies in use may also change.

We may update this Privacy Policy and Cookies Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be published on mysitequick.co.uk.

If you have any questions about this Privacy Policy and Cookies Policy, or if you would like to exercise your data rights, please contact:

If you are unhappy with how your personal data has been handled, we would appreciate the opportunity to address your concerns first.

You may also have the right to complain to the UK Information Commissioner's Office (ICO).