Legal

Terms of Service

Effective date: April 21st 2026Website: mysitequick.co.ukBusiness: MySiteQuick

1.Introduction

These Terms of Service govern the use of the website mysitequick.co.uk and any services provided by MySiteQuick to its clients.

By accessing this website, submitting an enquiry, purchasing a service, signing a contract, or making payment, you agree to be bound by these Terms of Service.

2.Who we are

MySiteQuick provides website design and related digital services for businesses in the United Kingdom, including monthly website plans and optional add-on services.

For legal and contractual purposes, references to "we", "us" and "our" mean MySiteQuick, and references to "you" and "your" mean the client, customer, business, or person purchasing our services.

3.Our services

We provide website services under a fixed monthly pricing model, together with optional add-ons.

3.1 Website plans

Our standard website plans are:

Starter

  • 1 to 5 pages
  • £99 per month
  • 12-month minimum commitment

Growth

  • 6 to 10 pages
  • £99 per month
  • 24-month minimum commitment

Pro

  • 11 to 15 pages, including ecommerce projects where agreed
  • £99 per month
  • 36-month minimum commitment

3.2 Included in every plan

Unless otherwise agreed in writing, each website plan includes:

  • professional website design;
  • mobile responsive layout;
  • SEO and AI search optimisation for platforms such as Google, ChatGPT, Gemini and Claude;
  • SSL certificate;
  • hosting;
  • daily backups;
  • security monitoring; and
  • WordPress login access so that you can edit your own content.

3.3 Not included in the monthly plan

Unless expressly included in writing, the monthly website plan does not include:

  • ongoing content edits made by our team;
  • adding new pages after launch;
  • redesign work after approval;
  • new functionality outside the agreed scope;
  • CRM integration; or
  • third-party subscription costs.

4.Add-on services

The following add-ons may be purchased separately:

4.1 Extra page — £99 one-time

  • Includes copywriting, design, development, stock images where needed, and AI search optimisation
  • Does not change your monthly subscription price
  • Does not reduce or restart your original commitment period

4.2 Logo design — £99 one-time

  • Includes delivery in PNG, SVG and PDF formats

4.3 Online booking page — £99 setup fee + £29/month

  • Includes setup and embedding of a booking calendar system on your website
  • May rely on third-party software or platforms

4.4 CRM and automation — £499 setup fee + £99/month

  • Includes the agreed CRM and automation setup
  • Includes 1 user licence unless stated otherwise

4.5 Additional CRM users — £29/month per user

  • Billed 6 months in advance

5.Contracts and commitment periods

Each website plan includes a minimum commitment period depending on the number of pages included in the project.

  • Starter: 12 months
  • Growth: 24 months
  • Pro: 36 months

Your commitment period begins on the date the contract is signed or, if later, on the date the first payment is successfully collected.

At the end of the minimum commitment period, your plan automatically continues on a rolling monthly basis at £99 per month unless terminated in accordance with these Terms.

6.Payment terms

6.1 Payment method

All recurring payments are collected by card through Stripe.

6.2 First payment

The first payment is charged when the contract is signed. This first payment covers your first 30-day billing period.

6.3 Recurring payments

After the first payment, recurring charges are collected automatically every 30 days.

6.4 Failed payments

If a payment fails, we may:

  • retry the payment;
  • contact you for updated payment details;
  • suspend work, hosting, maintenance, or related services; and/or
  • restrict access to parts of the service until payment is made.

6.5 Late or unpaid balances

Any one-time fees, overdue subscription fees, early termination balances, or additional agreed charges that remain unpaid may be pursued as a debt.

We reserve the right to suspend services, remove access, pause hosting, or withhold deliverables until the account is brought up to date.

7.Early cancellation

You may cancel your subscription after your minimum commitment period by giving 30 days' written notice.

If you cancel before the end of your minimum commitment period, the remaining balance for the rest of the commitment period becomes immediately due and payable.

This applies because the service is priced on a reduced monthly model in reliance on the agreed minimum term.

8.Renewals and termination after commitment

After the minimum commitment period ends, your plan continues monthly at £99 per month unless either party gives 30 days' written notice.

Notice of cancellation must be sent by email to contact@mysitequick.co.uk or by another written method accepted by us.

9.Client responsibilities

You agree to:

  • provide accurate and complete information;
  • provide materials, approvals, login details, and feedback when needed;
  • ensure that any content you provide is lawful and does not infringe third-party rights;
  • review drafts and provide timely approvals;
  • keep your WordPress login details secure; and
  • comply with all applicable laws and regulations in relation to your business and website content.

You remain solely responsible for the legality, accuracy, and ownership of any text, images, claims, testimonials, policies, or other materials supplied by you.

10.Content changes and self-editing

Your website includes WordPress login access so that you can edit your own content.

You are responsible for any changes made by you or by anyone using your login details.

We are not responsible for issues caused by client-side edits, deletions, plugin changes, theme changes, or code modifications made by you or by anyone acting on your behalf.

Restoring or fixing such issues may be charged separately.

11.Delivery timelines

Any estimated timelines we provide are estimates only and depend on:

  • receiving the required content and information from you;
  • timely approvals;
  • the scope remaining unchanged; and
  • third-party platform availability.

We are not responsible for delays caused by missing materials, delayed approvals, third-party tools, hosting providers, domain providers, or payment failures.

12.Revisions and scope

Your monthly website plan covers the agreed website within the selected package. It does not include unlimited redesigns, unlimited revisions, or major changes to the agreed structure after work has started.

Any work outside the original scope may be quoted separately.

Examples of out-of-scope work include:

  • additional pages;
  • new features;
  • new integrations;
  • advanced ecommerce features not originally agreed;
  • custom development;
  • redesigns after approval; and
  • ongoing done-for-you content changes.

13.Third-party services

Some parts of our services may rely on third-party providers, including but not limited to:

  • Stripe;
  • hosting providers;
  • WordPress plugins;
  • booking software;
  • CRM platforms;
  • domain registrars; and
  • communication tools such as WhatsApp.

We are not liable for outages, policy changes, suspensions, pricing changes, delays, or technical failures caused by third-party providers.

Third-party terms may also apply to your use of those services.

14.SEO and AI search optimisation disclaimer

We may optimise your website for search engines and AI-based discovery platforms. However, we do not guarantee:

  • rankings in Google or any search engine;
  • visibility in ChatGPT, Gemini, Claude, or similar tools;
  • traffic levels;
  • lead volumes;
  • conversions; or
  • business results.

Performance depends on many factors outside our control, including competition, market conditions, third-party algorithms, location, reputation, and your own offer.

15.Hosting, backups and security

Where hosting is included, we will take reasonable steps to maintain hosting, backups, and website security.

However, no system can be guaranteed to be completely uninterrupted, secure, or error-free.

We do not guarantee that the website will always be available without interruption.

Backups are provided as a protective measure, but we do not accept liability for every possible loss, corruption, attack, or failure.

16.Intellectual property

16.1 Our materials

Unless otherwise agreed in writing, we retain ownership of:

  • our methods;
  • our systems;
  • our internal processes;
  • our templates;
  • our development frameworks;
  • our non-exclusive code libraries; and
  • any pre-existing intellectual property used in delivering the service.

16.2 Your materials

You retain ownership of content, branding, and materials supplied by you, provided that you have the right to use them.

16.3 Licence to use deliverables

Once all sums due have been paid, we grant you a licence to use the final website and agreed deliverables for your business.

That licence does not include the right to resell, copy, sublicense, or commercially exploit our internal methods, frameworks, or non-exclusive assets separately from your website.

16.4 Non-payment

Where amounts remain unpaid, we reserve the right to suspend access, withhold launch, remove deliverables, or revoke any permission to use unpaid work to the extent permitted by law.

17.Fair use and abuse

You must not use our website or services:

  • for unlawful purposes;
  • to host illegal, infringing, defamatory, misleading, or offensive content;
  • to distribute malware, spam, or harmful code;
  • to impersonate others; or
  • in a way that may damage our systems, reputation, or service operations.

We may suspend or terminate services immediately where we reasonably believe misuse has occurred.

18.Limitation of liability

To the fullest extent permitted by law:

  • we do not accept liability for indirect or consequential loss;
  • we do not accept liability for loss of profits, loss of sales, loss of opportunity, loss of data, loss of reputation, or business interruption;
  • we are not liable for issues caused by third-party providers, client actions, or events outside our reasonable control; and
  • our total liability for any claim arising out of or in connection with the service shall not exceed the total amount paid by you to us in the 3 months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for fraud or for death or personal injury caused by negligence.

19.Consumer and business use

Our services are primarily intended for businesses. If you purchase as a consumer, certain legal rights under UK consumer law may apply and will not be excluded by these Terms.

Where there is any conflict between these Terms and mandatory consumer rights under applicable law, those mandatory rights will prevail.

20.Privacy and data protection

Your use of our website and services is also governed by our Privacy Policy.

Where personal data is processed, both parties agree to comply with applicable UK data protection law, including the UK GDPR and the Data Protection Act 2018 where relevant.

21.Complaints

If you have a complaint, please contact us first at:

Email: contact@mysitequick.co.uk

We will aim to review and respond within a reasonable time.

22.Changes to these terms

We may update these Terms of Service from time to time.

The latest version will always be published on mysitequick.co.uk. Continued use of the website or services after changes take effect will constitute acceptance of the updated Terms.

23.Governing law and jurisdiction

These Terms of Service are governed by the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.

24.Contact details

MySiteQuick

WeWork, 1 Fore Street Avenue

London EC2Y 9DT

contact@mysitequick.co.uk

WhatsApp: +44 7458 197998